UEDA Home Page

 

In the News

 

Here's a sampling from other organizations
Press Release, December 12, 2016

Mahindra, Bobcat/Doosan and John Deere Dealers Improve Performance with Charter Software’s November ASPEN Release

Charter Software Inc., maker of ASPEN Business Management Software, announced additional enhancements to their existing Bobcat/Doosan, Mahindra, John Deere and PMPro integrations, designed to increase dealers’ productivity and profit margins. The enhancements are available with the November ASPEN release (v. 6.11.11), and include the following:

* Bobcat/Doosan Flat Rate Times are now supported in ASPEN, enabling dealers to provide more accurate estimates that increase customer satisfaction. Additionally, dealers can better assess their service technician’s productivity and improve profit margins. Charter Software is one of the few business systems who provide this information.

* With the November release ASPEN also supports integration with the new United OPE Flat Rate Guide, which allows users to populate work orders with OPE flat rate repair times and report back actual times to the Guide.
[Emphasis added.]

* ASPEN’s Mahindra Parts Order Submission integration eliminates the need for re-keying data, reduces lost orders, and results in higher order accuracy and time savings. Charter Software is committed to their relationship with Mahindra, and plans to continue working with them on other integrations.

* Support for PMPro and JD Parts Advisor was also updated in ASPEN, since both moved to a dynamic, web-based system from information previously installed from DVDs.

Charter Software views their strong partnerships with leading manufacturers as a key component to their customers’ success. “Many OEMs are actively investing in IT initiatives that connect their back-end systems with business systems that their dealers use. ASPEN’s architecture and our close relationships with OEMs like Doosan/Bobcat, John Deere, Mahindra and the like allow us to react quickly to new initiatives so that the dealers can streamline their transactions as much as possible to provide a competitive edge over other area dealers,” said Anne Salemo, Charter Software President/CEO.

The PRO Report, October 28, 2016

Online Newsletter, October 27, 2016

UEDA Announces Online Flat Rate Guide
During GIE+EXPO, officials with the United Equipment Dealers Association (UEDA) announced a new, interactive version of the popular OPE Flat Rate Guide (OPE FRG), which is currently available on CD. The new, online version of the OPE FRG will provide dealers with more accurate and continuously updated information. “This is the only industry resource that factors actual dealer times into the flat rate calculation used to determine job pricing,” said Kim Rominger, UEDA Executive Vice President/CEO. “This project is not just important to members of UEDA, but to all dealers selling and servicing the machines found in the OPE FRG.” According to Rominger, the new online OPE FRG benefits dealers and their service operations in three major ways: more accurate estimating since the data comes directly from dealers and better reflects real-life repair times; improved customer relations because dealers are able to provide timely, consistent and accurate estimates; and better shop productivity since dealers can gauge the performance of their mechanics more accurately. Click here to read more...

 

E-Watch, October 27, 2016

featured product
UEDA Announces New Interactive United OPE Flat Rate Guide

United Equipment Dealer Assn. (UEDA) announced during the GIE + Expo the launch of its new interactive United OPE Flat Rate Guide (OPE FRG). The new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs. With this information, dealers can increase their productivity and profits and improve customer relations.

 

  Weekly E-Bytes, October 25, 2016

UEDA announces new interactive UNITED OPE FLAT RATE GUIDE powered by Charter Software Inc. 
UNITED Equipment Dealer Association (UEDA) announced today at GIE + Expo the launch of their new interactive UNITED OPE FLAT RATE GUIDE (OPE FRG). The new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs. With this information, dealers can increase their productivity and profits and improve customer relations. Additionally, UEDA will provide interested business system vendors access to the flat rate API so they can build integration allowing work orders in their software to access and report on the flat rate information.

 

Weekly Update, October 20, 2016

UEDA Announces New Interactive Tool for Reporting Flat Rate Repair Times

The UNITED Equipment Dealers Association (UEDA) has announced the launch of a new interactive tool that will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information to determine job pricing. With information from this tool, the UNITED OPE FLAT RATE GUIDE (OPE FRG), dealers can increase their productivity and profits and improve customer relations.

 “This interactive guide is a huge improvement over the paper guide,” Rominger said. “It will be constantly updated with new models populated by dealers using the guide. It will allow dealers to pull information from the web site down to populate their jobs. It will also allow dealers to push information back where we can incorporate new times, new models and additional information that helps dealers in the service shop on a daily basis.”

The UNITED OPE FRG is available for dealers to pilot effective immediately. 
Read More

 

  Briefing, October 19, 2016

UEDA announces new interactive UNITED OPE FLAT RATE GUIDE powered by Charter Software 
Charter Software

UNITED Equipment Dealer Association (UEDA) recently announced at GIE + Expo the launch of their new interactive UNITED OPE FLAT RATE GUIDE (OPE FRG). The new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs. With this information, dealers can increase their productivity and profits and improve customer relations. Additionally, UEDA will provide interested business system vendors access to the flat rate API so they can build integration allowing work orders in their software to access and report on the flat rate information. 

 

Dealer Daily Update, October 19, 2016

UEDA Announces New Interactive Flat Rate Guide Powered by Charter Software

The new software integrates data that comes directly from dealers, so is expected to provide a better reflection of real life repair times.

 

News Release, October 19, 2016

Please take a moment to review the attached press release. 

UEDA announces new interactive UNITED OPE FLAT RATE GUIDE powered by Charter Software Inc.

Louisville, KY– October 19, 2016
 
UNITED Equipment Dealer Association (UEDA) announced today at GIE + Expo the launch of their new interactive UNITED OPE FLAT RATE GUIDE (OPE FRG). The new online tool will provide dealers with a web portal and secure API to find and report OPE flat rate repair times with more current accurate information than what is provided by OEMs. With this information, dealers can increase their productivity and profits and improve customer relations. Additionally, UEDA will provide interested business system vendors access to the flat rate API so they can build integration allowing work orders in their software to access and report on the flat rate information. Read more...

    Need more information? Please contact us.       

         Phone: 614.889.1309

         Fax: 614.889.0463

         Email: dalford at amgllcusa.com